How is this program dispatched and to what type of calls?

The STAR program is dispatched through Jeffcom911 and can also be requested through fire, EMS, and police personnel or through direct contact from partner relationships developed in the community. 

Dispatchers are trained to triage the call and send the appropriate resources. STAR will respond to incidents involving behavioral health, depression, poverty, homelessness, and/or substance abuse. STAR is an alternative response and will not respond to incidents which involve violence or life-threatening situations.

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1. When is STAR available?
2. What does STAR stand for and what does it do?
3. How does the program differ from traditional services?
4. How is this program dispatched and to what type of calls?