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1. Do I live within Arvada Fire boundaries?

Check out our Interactive Map to see if you are within our boundaries. You can also determine who your fire and EMS providers are by accessing your property records. You can do that by going to the Jefferson County Property Records site and searching for your address.

2. How do I sign up for emergency alerts through Lookout Alert?

LookoutAlert is the official emergency notification system of the regional collaborative of Jefferson County and all cities within it, such as the Cities of Arvada and Wheat Ridge, in addition to the City and County of Broomfield and the City of Westminster. Through LookoutAlert, emergency responders are able to provide emergency and public safety messages to residents.

Option #1 - Create a profile through the website opt-in page

Sign up for the alerts you want to receive through the LookoutAlert website.

Option #2 - Download the Smart911 app & Opt-In

Receive targeted community and weather alerts. Download the Smart911 app for free and opt-in to plan ahead for any emergency.

Frequently Asked Questions About Smart911

Option #3 - Send a text message to opt-in

This is the quickest way to sign up. Text LookoutAlert to 67283 to get the link to register.

3. How do I reserve the Training Center?

Please give us a call at 303-424-3012. Please provide advanced notice. The calendar fills up quickly! 

4. Can I get more information about Arvada Auto X?

Please give us a call at 303-424-3012 and we will connect you with the right person. You can also keep an eye on the Auto X Facebook page.

5. Where can I get my fire extinguisher serviced?

We do not provide this service and we do not recommend a specific company. However, there are many out there and you can always refer to searching on Google for a service company.

6. I have a question about my EMS bill?

Please contact APEX Billing for any EMS billing inquiries at 720-486-0622.

7. What is our ISO rating and accreditation status?

 Arvada Fire has been awarded a Class 1 Public Protection Classification (PPC) from the Insurance Services Office (ISO). A Class 1 rating is the highest possible fire protection class rating and is determined based on how well a fire response agency can protect the community it serves.

Additionally, we are internationally accredited by the Commission on Fire Accreditation International (CFAI). Accredited agencies are often described as being community-focused, data-driven, outcome-focused, strategic-minded, well organized, properly equipped, and properly staffed and trained.

Arvada Fire is one of just eight fire agencies in Colorado and one of 114 nationally with a Class 1 ISO rating and international accreditation. Less than one percent of fire agencies across the country earn a Class 1 rating. 

Read our blog to learn more.

8. Do you accept volunteers for community service?

Please contact us at 303-424-3012 for inquiries regarding community service opportunities and volunteering. The Arvada Community Emergency Response Team (CERT) is a great volunteer opportunity and a way to help keep your community safe.

NOTE: We do not accept court-mandated community service.

9. How can I contact your Public Information Officer?

If you are a member of the media needing to get in touch with a Public Information Officer (PIO), please use the dedicated line at 720-515-8667 or by email.

10. Do you offer ride-alongs?

Ride-alongs are reserved for paramedic students who are enrolled in an institution that has a standing partnership with Arvada Fire. Non-educational ride-alongs are occasionally available if the participant has a "sponsor" at Arvada Fire.

11. I have a question about grills or fire-pits.

View information concerning the usage of grills and fire-pits. 

12. Does Arvada Fire have any fire dogs?

Yes! Molly lives at Arvada Fire Station 2. She is not a Dalmatian but rather a mixed breed dog who is black and white in color. Molly is very sweet and welcomes visitors!

13. Do you offer department patches for collectors?

We do not have any patches available to offer collectors at this time.

14. How far away should you park from a fire hydrant?

You need to have a 15 foot distance between your vehicle and the fire hydrant. In the event of a fire, our personnel need adequate room to operate the fire hydrant and connect hose lines.

15. How can I make a monetary donation?

Donations can be accepted through the nonprofit Friends of Arvada Fire. This 501c3 is set up to support the mission of the Arvada Fire Protection District.

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1. Do I need to contact Arvada Fire to schedule a compliance inspection?

Compliance inspections are conducted in accordance with NFPA 1730, which identifies the inspection schedule needed for specific risk classifications. AFPD has identified individual risk classifications for each occupancy and the inspection will occur either annually, biennially, or triennially. If you need an inspection on a more frequent basis, you can contact AFPD at 303-424-3012 to request an inspection.

2. Do I receive a hard copy of my inspection report?

Arvada Fire conducts compliance inspections electronically, and will email a copy of the report when it is complete to the appropriate contact listed for the occupancy. If you need a hard copy of the report you can speak to the specific inspector who did your inspection, or you can contact AFPD at 303-424-3012 and request it.

3. Do I need to submit plans to be reviewed?

Reference the Building Construction Guide (PDF) for a list of plans that need to be reviewed. If any modification is being made to the building or fire and life safety system, plans are required to be submitted for review and permitting prior to the commencement of work.

4. Can I start work without a permit?

No work can begin until Arvada Fire has reviewed, approved, the permit invoice has been paid, and the permit is posted on-site.

5. Can I submit a scope of work letter for the work I am doing?

• Fire Sprinkler Systems: If the work affects less than 10 sprinklers and not in a hydraulically remote design area, a Scope of Work letter can be provided for review. The Scope of Work letter at minimum must include a description of work that is to be done, indicate the edition of NFPA 13 utilized, and stamped by a registered fire protection engineer or NICET Level III or higher.
• Fire Alarm Systems: If the work affects less than 10 initiating and/or notification devices a Scope of Work letter can be provided for review. This Scope of Work letter at minimum must include the description of work to be done, indicate the edition of NFPA 72 utilized and be stamped by a registered fire protection engineer or a NICET Level III or higher.

6. What is the plan review turn-around time?

Anticipate the plan review to require 10 business days. Depending on the size and scope of the project, times may vary.

7. How do I request a fire investigation report?

If you need to attain a fire investigation report, please complete the [link]->Incident Report Request form and return to Arvada Fire. When the report is complete, it will be provided to the contact person on the form electronically via email. If the fire investigation report is not complete at the time it is requested, it will be provided to you when it is complete.

8. What happens if I burn without a permit?

Per the Colorado Department of Public Health and Environment, Air Quality Control Commission Regulation 9 provides guidelines or open burning. Burning without a permit or burning of prohibited materials can lead to a sizable civil penalty of up to $10,000 per day. (per C.R.S. 25-7-123) Get a permit before you burn!

9. What materials are not allowed to be burned?

Tree stumps, tires, chemicals, plastic, cut lumber, construction debris, trash. Burning of these materials produces pollution that is harmful to the environment and the health of you and your neighbors!

10. What materials may be burned?

Untreated, natural wood (sticks and branches), leaves, dry prairie grass, slash, weeds. All burns must be performed in open piles. Burning in barrels or incinerators is not allowed.

11. What do I need to know about fire extinguishers?

Workplace fires and explosions kill hundreds and injure thousands of workers each year. One way to limit the amount of damage due to such fires is to make portable fire extinguishers an important part of your fire prevention program. When used properly, fire extinguishers can save lives and property by putting out a small fire or controlling a fire until additional help arrives. A fire is the most common type of emergency for which small businesses must plan. A critical decision when planning is whether or not employees should fight a small fire with a portable fire extinguisher or simply evacuate.

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1. When is STAR available?

STAR is available to respond to calls from Monday through Thursday from 8 a.m.-5 p.m. As we collect data about the program, there is potential for STAR to expand.

2. What does STAR stand for and what does it do?

STAR stands for Support Team Assisted Response. The name refers to a partnership between Arvada Fire and WellPower and our goal of sending the right people to help with crisis related to mental health. 

STAR provides person-centric mobile crisis response to community members who are experiencing problems related to mental health, depression, homelessness, or substance use issues. The community support team provides a broad range of no-cost services such as crisis assessment and referral services, counseling, resource navigation and social services, and transportation to alternative destinations such as a crisis center if needed.

3. How does the program differ from traditional services?

Before co-responder programs, 911 systems typically handled calls involving behavioral health issues by dispatching police or emergency health providers. If the call couldn’t be resolved, outcomes could include costly transportation to emergency rooms or jail. 

By connecting individuals to appropriate behavioral health services and resources, a community support team can alleviate pressure on the justice and health care systems while improving patient care and outcomes. 

4. How is this program dispatched and to what type of calls?

The STAR program is dispatched through Jeffcom911 and can also be requested through fire, EMS, and police personnel or through direct contact from partner relationships developed in the community. 

Dispatchers are trained to triage the call and send the appropriate resources. STAR will respond to incidents involving behavioral health, depression, poverty, homelessness, and/or substance abuse. STAR is an alternative response and will not respond to incidents which involve violence or life-threatening situations.